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Zoologix primate specimen shipping instructions

shipping instructions

Nonliquid samples
Place solid fecal samples, fecal/rectal swabs, respiratory swabs, skin swabs, fresh tissue, and other nonliquid samples in individual, clean, labeled, sealed containers without transport medium, such as ziplock bags or plain tubes. Ship with cold paks the same day as collected if possible. If these samples must be held for more than a few hours before shipping, refrigerate and ship within a few days with cold packs. Fixed or preserved tissue may be shipped at ambient temperature.

Liquid samples
Collect fresh whole blood samples in EDTA (purple top) tubes, seal, then immediately invert several times to thoroughly mix the blood with the preservative material in the tube.

Collect other liquid samples such as lavage and cerebrospinal fluid in plain tubes or similar clean, leakproof containers.

Ship liquid samples via overnight service the same day as collected if possible. Refrigerate samples if shipping will be delayed for more than a few hours. Room temperature shipping is adequate for EDTA blood unless there is a chance that samples will be in transit for more than ~24 hours or during very warm weather -- in those cases ship liquid samples with cold packs (not dry ice) in an insulated shipping container.

Frozen samples
Frozen samples should be shipped on dry ice so as to remain frozen until arrival at Zoologix. If samples are currently frozen, do not thaw them prior to shipping. Follow the carrier's requirements for dry ice shipments. Contact Zoologix for advice if frozen samples will be in transit for longer than ~24 hours.

Sample labeling
Uniquely, clearly and permanently label each sample container with an ID of your choice. These client IDs will identify samples in the Results Report. Write the IDs on your submission form too.

Packaging
Enclose all primary sample containers (tubes, bags, etc.) together inside a secondary leakproof ziplock bag or other leakproof container. Protect glass tubes from contact with each other and pack them so they do not jostle in transit. Enclose enough absorbent material (batting, paper toweling or similar) inside the secondary bag or container to fully absorb the total volume of all samples should a catastrophic spill occur in transit. Use dunnage if necessary to prevent movement of contents. Label the outer carton per the carrier's requirements.

A completed Zoologix submission form should be enclosed with every shipment.

International sample handling
Zoologix can perform testing of blood and other liquids from dry cards, which we provide to our clients outside the United States. Liquid samples such as blood, cerebrospinal fluid or semen are placed on the cards and dried per instructions printed on the back of each card. Carded samples remain stable for several weeks at room temperature, so handling requirements are less stringent, easing international sample shipping. We charge a small deposit per card, which is then credited against your invoice when the card is returned to us for testing. Phone 818-717-8880 or email Zoologix to request dry cards.

Export and/or import permit(s) may be required for some samples from primate species - check with Zoologix if you're not sure what permits are required.

Receiving hours
Zoologix receives deliveries Monday-Friday 9am-5pm. If shipping overnight, use STANDARD overnight (NOT early morning or "first overnight") delivery. Weekend deliveries can usually be arranged if necessary -- contact Zoologix at least 24 hours in advance to confirm weekend receiving.

Send all samples to:

Zoologix, Inc.
9811 Owensmouth Ave
Suite 4
Chatsworth CA 91311
USA
Phone: 818-717-8880

©2003-2012 Zoologix, Inc. • Email Zoologix • Phone (818) 717-8880