terms and conditions
Please read this page before placing testing orders. These terms and conditions prevail over any others.
Indicate your agreement to these terms and conditions by
clicking through to the submission form here.
are subject to change without notice.
Zoologix provides diagnostic testing services in accordance with
information provided by the Client on the Zoologix submission form.
Zoologix warrants that the services provided shall be performed in
accordance with information provided by the Client and standard
operating procedures for the services requested. Any warranty claim
shall be made in writing to Zoologix no later than ninety (90) days
after the date that the Zoologix Results Report is delivered to the
Client. Zoologix may choose, at its option, to re-perform the service
or return the fee paid for the service in question. This shall be the
sole warranty of Zoologix. Under no circumstances shall Zoologix be
liable to the Client, or to any third party claiming by or through the
Client, as a result of Zoologix's failure to perform the services, for
any consequential, special, or other damages, including damage arising
from acts of negligence on the part of Zoologix, and the warranty set
forth in this paragraph is in lieu of any and all other warranties
relating to the services to be performed, express or implied,
including, without limitation, any implied warranties of
merchantability or fitness for a particular purpose and
non-infringement of a patent, trademark or other intellectual property
right. In purchasing services from Zoologix, the Client expressly
releases and discharges Zoologix from all such causes of action or
Zoologix shall not be liable for any delay in or impairment of
performance resulting in whole or in part from Acts of God, labor
disruptions, shortages, inability to procure supplies, severe weather
conditions, terrorism or any other circumstances or cause beyond the
control of Zoologix in the conduct of its business.
Any cancellation must be approved by Zoologix, and may be subject to
Unless other arrangements are approved in writing by Zoologix, payment
must be made at time of order.
Visa, Mastercard, American Express, wire transfers and checks are accepted. Assay
results will be reported after credit card payment is approved, or when check
or wire transfer clears. Wire transfers must net to the full amount
invoiced. Checks drawn on insufficient
funds are subject to a $25 service charge. 1% of the balance
outstanding will be charged per month to overdue accounts.
INBOUND SHIPMENTS. Zoologix is not in any way
responsible or liable for shipments to Zoologix, whether originating
within or outside the USA. Zoologix is not responsible for customs
fees or any other fees or penalties resulting from the carriage of
shipments to Zoologix.
AND BILLING ERRORS.
Zoologix retains the right to correct clerical invoice calculation
errors. All claims by buyers for pricing errors must be made to
Zoologix within 10 days after customer's receipt of invoice.